Why out source? For a start, we think these three benefits are compelling::
01.Reduce your costs
02.Increased your Return on Investment (ROI)
03.Take the pain out of budget forecasting
And here's a few more reasons to consider:
Reduces costs: The direct and indirect cost of an internal, dedicated internal resource management infrastructure is generally 25-30% higher than Outsourcing.
Increased ROI: You receive literally a million dollars worth of technical expertise for less than the cost of one employee.
Improved staff morale: When issues are dealt with quickly, efficiently and with a level of consistent, unbiased service, your staff have a much more pleasurable experience than if they have to wait for hours or even days to have assistance.
Training: Staff training requirements often aren’t noticed or addressed. Rock IT spend thousands of dollars a year on specialised training to ensure our Engineers skills are up to date.
Enables fixed budgetary forecasting: The annual cost of supporting IT infrastructure can be accurately calculated and provided on a fixed price.
Reduces direct cost of assets: Less internal equipment required – specific laptops, desktops, mobile phones etc. are not required.
Increases Operational Visibility: Companies need to keep accurate costing records in relation to User vs. Network issues. With outsourcing, this is no longer the responsibility of your company.