• Our Services

    Choose from full service solutions to convenient hosted desktop arrangements

  • Hosted Desktop

    Windows Citrix Based Desktop, End to End Infrastructure, Redundancy, Enterprise Class data centre, Exchange Email Services, Microsoft Office Standard – Outlook, Word, Excel, PowerPoint

  • Full Service IT Support

    Computer and network support IT Management and Maintenance Internet Access and Security Backup and Disaster Prevention

  • Managed Email

    Enterprise Email Archiving 1-100+ users 5GB storage quotas Anti-Spam and Content Security technology

Our Difference

Our difference is our support.

We are an outcome-focused organisation - Outcomes that a Rock IT solution will achieve include the ability for your business to continue to focus on core activities rather than running and managing IT Infrastructure and operations. This approach minimises the complexity of managing IT services. An outcome-based services model creates the foundation for the business to provide a robust, reliable, scalable and consistent level of performance for its users.

We pride ourselves on offering the highest level of support to our client base, with our primary goal focused on first-contact resolution.

Our Service Desk is built on the principals of ITIL for IT Operations (ITIL is a set of concepts and best-practices for IT Services Management).

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Rock IT Support: Level 1, 274 Brunswick St. Fitzroy VIC | P: 03 9415 6320 | F: 03 9419 6109